Ny Downtown Social Security Office, New York, NY – 123 William St, 10038
123 WILLIAM ST, 4TH FLOOR, New York, NY 10038
Ny Downtown Social Security Office Hours
| Day of Week | Opening Hours | Status |
|---|---|---|
| Monday | 9:00 AM - 4:00 PM | Open |
| Tuesday | 9:00 AM - 4:00 PM | Open |
| Wednesday | 9:00 AM - 4:00 PM | Open |
| Thursday | 9:00 AM - 4:00 PM | Open |
| Friday | 9:00 AM - 4:00 PM | Open |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
* All Social Security field offices are closed on official federal holidays (New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas Day). Hours shown are from the SSA DOORS dataset, last updated October 15, 2026.
Directions to Ny Downtown Social Security Office
SSA's directions: Train: Take the 2, 3, A, C, J, Z train to Fulton Street and walk to William Street. Bus: Take the M55 to Broadway and Cortlandt and walk to William Street. The Field office is located on the 4th floor.
- Serving New York since
- 1936
- SSA region
- Region 2 (New York)
- Office type
- Social Security field office
- Time zone
- Eastern
Before You Visit Ny Downtown Social Security Office
- Book first. SSA asks visitors to schedule before coming in; call (866) 335-1089 or use the online appointment questionnaire. Appointment holders are served first.
- Bring originals. Photo ID plus the originals (not photocopies) for your request; the document checklist lists them by task.
- Check online first. Replacement cards, benefit letters, direct deposit and address changes are handled at my Social Security with no visit.
- Expect screening. Federal Protective Service officers screen bags at the entrance; weapons, knives and pepper spray are not allowed inside. Take a ticket at the lobby kiosk on arrival.
Services Available at Ny Downtown Social Security Office
Frequently Asked Questions for New York
Quick answers regarding visits, appointments, and services at the New York SSA office.
Do I need an appointment at the Ny Downtown Social Security Office?
SSA asks you to schedule before visiting, and appointment holders are served first. Book through the SSA appointment questionnaire at ssa.gov, call this office directly at (866) 335-1089, or call the national line at 1-800-772-1213 (TTY 1-800-325-0778). Many tasks, including most replacement cards and benefit applications, can be completed online with no visit.
What are the operating hours for the Ny Downtown Social Security Office?
This office is open Monday through Friday from 9:00 AM to 4:00 PM. It is closed on Saturdays, Sundays, and all official federal government holidays.
Which Social Security office is closest to the Ny Downtown Social Security Office if it is closed?
The next closest public office is the Boro Hall Social Security Office at 195 MONTAGUE ST, Brooklyn, NY, about 1.3 miles away by straight-line distance. Any field office can handle routine requests, and the "Other Social Security Offices Near New York" list below has four more.
How do I get to the Ny Downtown Social Security Office?
SSA's own directions: Train: Take the 2, 3, A, C, J, Z train to Fulton Street and walk to William Street. Bus: Take the M55 to Broadway and Cortlandt and walk to William Street. The Field office is located on the 4th floor. The office address is 123 William St, New York, NY 10038.
What is the direct telephone number for this office?
You can reach the New York office directly at (866) 335-1089 (fax (833) 515-0467). If the local line is busy, you may also call the SSA national customer service hotline at 1-800-772-1213 (TTY 1-800-325-0778).
Is this the right office for an SSN card, SSI, or Medicare?
Retirement, SSDI and SSI claims, Medicare enrollment and benefit questions are handled here. Routine Social Security card requests (new or replacement card, name change, record update) are not: SSA routes them to the Manhattan Social Security Card Center at 123 WILLIAM STREET, New York, NY.
Can I apply for replacement cards or retirement benefits online instead?
Yes. In most cases, U.S. citizens can request a replacement Social Security card, apply for retirement or disability benefits, and check benefit verification letters online at ssa.gov without visiting the New York office in person. SSA says the online route is the fastest way to get a replacement card; offices cannot print one on the spot.
Which towns and ZIP codes is the Ny Downtown Social Security Office closest to?
By straight-line distance, this office is the closest SSA office for 10 ZIP codes, including New York (mainly New York County, NY). SSA does not publish a fixed service-area map, and any field office can handle routine requests.
Contact Information
Location Map
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Pin placed at the SSA locator's geocoded address. Nearby offices are shown as smaller markers; tap a marker for the office link.
Towns and ZIP Codes Closest to the Ny Downtown Social Security Office
This office is the nearest SSA field office by straight-line distance for 10 ZIP codes across New York County, NY. Computed from Census ZIP Code Tabulation Area centroids; SSA does not publish an official service-area map, and any field office can take routine requests.
Other Social Security Offices Near New York
Straight-line distances from this address. Any SSA field office can handle routine requests, so a nearby office with better hours may be a good alternative.