Social Security Phone Number: National Line & Local Office Numbers

One toll-free number reaches the Social Security Administration (SSA) nationwide, and every one of the 1227 local field offices also has a direct line. This page lists both, with the hours each line is answered and how to be routed for SSI, retirement, disability, or Medicare questions.

National Social Security phone numbers

Main toll-free line

1-800-772-1213

Live agents: Mon–Fri, 8:00 AM – 7:00 PM local time
Automated: 24 hours a day, 7 days a week
Closed: Weekends and federal holidays
Languages: English and Spanish; interpreter available on request

TTY (deaf or hard of hearing)

1-800-325-0778

Hours: Mon–Fri, 8:00 AM – 7:00 PM local time
Relay: Any relay service can also dial 1-800-772-1213

SSA's own guidance is that the 800 line is least busy later in the week (Wednesday to Friday) and later in the month. Many routine tasks never need a call: a replacement SSA-1099, benefit verification letter, direct-deposit change, or address change can be completed in a my Social Security account.

SSI, retirement, disability, Medicare: which number to call

There is no separate "SSI phone number", "disability phone number", or "Social Security card phone number". Every program is reached through 1-800-772-1213 or your local office. The automated attendant asks why you are calling; the phrases below route you to the right queue.

You need help with	Say to the automated system	Also handled by
Supplemental Security Income (SSI)	"Supplemental Security Income" or "SSI"	Local field office
Retirement benefits	"Retirement"	Local field office, ssa.gov online application
Disability (SSDI) claim or status	"Disability"	Local field office; state DDS for medical decisions
Social Security card (new or replacement)	"Social Security card"	Local field office or Card Center (appointment)
Medicare enrollment or card	"Medicare"	Medicare itself at 1-800-633-4227 for coverage questions
Report a death or change of address	"Report a death" / "Change of address"	Local field office
Suspected Social Security scam	Do not use the 800 line	SSA Office of the Inspector General at oig.ssa.gov

Callback option and what to have ready

Request a callback

When hold times on 1-800-772-1213 are long, the automated system may offer to call you back instead of keeping you on hold. If you accept, you keep your place in the queue and an agent calls the number you confirm. The option is announced by the system; it cannot be requested on demand.

Have these ready before you call

Your Social Security number and date of birth
Any letter or notice from SSA you are calling about (the claim number is on it)
Bank routing and account numbers if changing direct deposit
A pen: agents give confirmation numbers for appointments and reports

SSA will never call to threaten arrest, demand payment by gift card or wire, or ask you to confirm your full Social Security number out of the blue. Hang up and report such calls at oig.ssa.gov.

Local Social Security office phone numbers by state

Each of the 1227 SSA field offices has a direct phone number that bypasses the national queue. Choose your state to see every office with its number, address, and a link to its full page. Local numbers are answered Monday through Friday, 9:00 AM to 4:00 PM local time. Source: SSA DOORS Dataset (US-GOV-SSA-1733).

Social Security phone number FAQ

Common questions about calling the SSA.

What is the Social Security phone number?

The national Social Security Administration phone number is 1-800-772-1213. Representatives answer Monday through Friday, 8:00 AM to 7:00 PM in your local time zone. Automated services, such as requesting a benefit verification letter or checking a claim status, are available 24 hours a day on the same number.

Is there a separate SSI phone number?

No. Supplemental Security Income (SSI) uses the same number, 1-800-772-1213. When the automated system asks why you are calling, say "Supplemental Security Income" or "SSI" to be routed to the right queue. Your local field office also handles SSI questions directly.

What is the Social Security TTY number for deaf or hard-of-hearing callers?

The SSA TTY line is 1-800-325-0778, available Monday through Friday, 8:00 AM to 7:00 PM local time. Callers can also use any relay service to reach 1-800-772-1213.

How do I find my local Social Security office phone number?

Every SSA field office has its own direct number, listed on this page by state and on each office page on this site. Pick your state below, then find your city. The numbers come from the SSA DOORS public dataset and are updated when the dataset changes.

Can I schedule an appointment by phone?

Yes. Call either the national line at 1-800-772-1213 or your local office directly. SSA asks that visitors make an appointment before coming in; most in-person services such as Social Security card replacement can be scheduled by phone.

Can I request a callback instead of waiting on hold?

SSA offers a callback option on the national 1-800-772-1213 line when hold times are long. The automated system will announce the option if it is available for your call; if you accept, you keep your place in line and a representative calls you back.

More quick answers

Social Security Appointment Which tasks need an appointment, the SSA online questionnaire, the 1-800 line, and every local office number. Is the Social Security Office Open Today? Live open/closed check for your local time plus the 2026–2027 federal holiday calendar. Social Security Office Hours Standard Monday–Friday schedule and the offices whose hours differ from 9 AM–4 PM. Social Security Fax Numbers Fax number for every local SSA field office, organized by state. Social Security Customer Service Phone, online account, office, mail and fax compared: which channel handles which task, and when waits are shortest. SSN Office Near Me Where Social Security cards are issued, the 7 Card Centers, and a locator limited to offices that take card requests. Towns Without a Social Security Office Nearest SSA office, distance, phone and hours for towns that have no field office of their own. SSI Office Near Me Every field office handles SSI; find the closest one and see how to start a claim by phone. Medicare Office Near Me Medicare enrollment is done at Social Security offices; what the office can do versus 1-800-MEDICARE. Find Your Nearest Office Search by ZIP code or use your location to get the address, phone, fax, and hours of the closest office.

National numbers and hours are published by the Social Security Administration at ssa.gov. Local office numbers come from the SSA DOORS Dataset (US-GOV-SSA-1733). This site is an independent directory and is not affiliated with the SSA.