Manhattan Social Security Card Center, New York, NY – 123 William Street, 10038
123 WILLIAM STREET, 3RD FLOOR, New York, NY 10038
Manhattan Social Security Card Center Hours
| Day of Week | Opening Hours | Status |
|---|---|---|
| Monday | 7:00 AM - 4:00 PM | Open |
| Tuesday | 7:00 AM - 4:00 PM | Open |
| Wednesday | 7:00 AM - 4:00 PM | Open |
| Thursday | 7:00 AM - 4:00 PM | Open |
| Friday | 7:00 AM - 4:00 PM | Open |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
* All Social Security field offices are closed on official federal holidays (New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas Day). Hours shown are from the SSA DOORS dataset, last updated October 15, 2026.
Directions to Manhattan Social Security Card Center
SSA's directions: Fulton Street station off A/C/J/Z/2/3/4/5.
- Serving New York since
- 2012
- SSA region
- Region 2 (New York)
- Office type
- Social Security Card Center
- Time zone
- Eastern
Before You Visit Manhattan Social Security Card Center
- Book first. SSA asks visitors to schedule before coming in; call (866) 657-3406 or use the online appointment questionnaire. Appointment holders are served first.
- Bring originals. Photo ID plus the originals (not photocopies) for your request; the document checklist lists them by task.
- Check online first. Replacement cards, benefit letters, direct deposit and address changes are handled at my Social Security with no visit.
- Expect screening. Federal Protective Service officers screen bags at the entrance; weapons, knives and pepper spray are not allowed inside. Take a ticket at the lobby kiosk on arrival.
Services Available at Manhattan Social Security Card Center
Frequently Asked Questions for New York
Quick answers regarding visits, appointments, and services at the New York SSA office.
Do I need an appointment at the Manhattan Social Security Card Center?
SSA asks you to schedule before visiting, and appointment holders are served first. Book through the SSA appointment questionnaire at ssa.gov, call this office directly at (866) 657-3406, or call the national line at 1-800-772-1213 (TTY 1-800-325-0778). Many tasks, including most replacement cards and benefit applications, can be completed online with no visit.
What are the operating hours for the Manhattan Social Security Card Center?
This Card Center is open Monday through Friday from 7:00 AM to 4:00 PM. It is closed on Saturdays, Sundays, and all official federal government holidays.
Which Social Security office is closest to the Manhattan Social Security Card Center if it is closed?
The next closest public office is the Ny Downtown Social Security Office at 123 WILLIAM ST, New York, NY, about 0 miles away by straight-line distance. Any field office can handle routine requests, and the "Other Social Security Offices Near New York" list below has four more.
How do I get to the Manhattan Social Security Card Center?
SSA's own directions: Fulton Street station off A/C/J/Z/2/3/4/5. The office address is 123 William Street, New York, NY 10038.
What is the direct telephone number for this office?
You can reach the New York Card Center directly at (866) 657-3406 (fax (833) 310-0493). If the local line is busy, you may also call the SSA national customer service hotline at 1-800-772-1213 (TTY 1-800-325-0778).
Can I apply for retirement or disability benefits at this Card Center?
This is a Social Security Card Center. It handles original and replacement Social Security cards, name changes and other personal-record corrections only. For retirement, disability, SSI or Medicare you need a regular field office; the nearest ones are listed on this page.
Can I apply for replacement cards or retirement benefits online instead?
Yes. In most cases, U.S. citizens can request a replacement Social Security card, apply for retirement or disability benefits, and check benefit verification letters online at ssa.gov without visiting the New York office in person. SSA says the online route is the fastest way to get a replacement card; offices cannot print one on the spot.
Contact Information
Location Map
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Pin placed at the SSA locator's geocoded address. Nearby offices are shown as smaller markers; tap a marker for the office link.
Social Security Field Offices Near New York
Straight-line distances from this address. Benefit claims, Medicare and SSI are handled at these field offices, not at the Card Center.